Yardi experienced a major incident on November 12, 2025 affecting Home IQ, lasting 3h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Home IQ
Update timeline
- investigating Nov 12, 2025, 06:18 PM UTC
We are investigating an issue that is impacting the Yardi application(s) listed in this notification. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team
- investigating Nov 12, 2025, 07:01 PM UTC
We are continuing to investigate the issue impacting Yardi services. Thank you for your patience as we continue to troubleshoot this issue. The Yardi Team
- identified Nov 12, 2025, 07:15 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 12, 2025, 10:15 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 12, 2025, 11:16 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 13, 2025, 01:38 AM UTC
This incident has been resolved.