Yardi incident

RentCafe API Issues

Major Resolved View vendor source →

Yardi experienced a major incident on November 30, 2025 affecting API, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2025, 02:27 AM UTC
Resolved
Nov 30, 2025, 09:31 AM UTC
Duration
7h 3m
Detected by Pingoru
Nov 30, 2025, 02:27 AM UTC

Affected components

API

Update timeline

  1. investigating Nov 30, 2025, 02:27 AM UTC

    We are investigating an issue that is impacting the RentCafe API. We apologize for any inconvenience and appreciate your patience while we work through the problem. The Yardi Team

  2. investigating Nov 30, 2025, 03:08 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 30, 2025, 03:52 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 30, 2025, 05:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 30, 2025, 05:51 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Nov 30, 2025, 07:03 AM UTC

    We are continuing to monitor for any further issues. Thank you for your patience.

  7. monitoring Nov 30, 2025, 08:14 AM UTC

    We are monitoring the results, Thank you for your patience.

  8. resolved Nov 30, 2025, 09:31 AM UTC

    The issue impacting Yardi services has been resolved. Thank you for your patience. The Yardi Team