Yapily Platform incident

Hosted Service Disruption

Minor Resolved View vendor source →
Started
Mar 24, 2026, 10:58 AM UTC
Resolved
Mar 24, 2026, 10:58 AM UTC
Duration
Detected by Pingoru
Mar 24, 2026, 10:58 AM UTC

Affected components

API Platform

Update timeline

  1. investigating Mar 18, 2026, 01:50 PM UTC

    Status: Investigating We are currently experiencing a service disruption impacting Hosted Payments & Data. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available. Affected components API Platform (Degraded performance)

  2. identified Mar 18, 2026, 02:51 PM UTC

    Status: Identified We have identified the root cause of the incident and we are working to mitigate it as soon as possible. Thank you for your patience. Affected components API Platform (Partial outage)

  3. monitoring Mar 18, 2026, 04:51 PM UTC

    Status: Monitoring We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience. Affected components API Platform (Partial outage)

  4. monitoring Mar 19, 2026, 10:08 AM UTC

    Status: Monitoring We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience. Affected components API Platform (Degraded performance)

  5. identified Mar 19, 2026, 04:34 PM UTC

    Status: Identified We are observing additional failures and we're working to mitigate it as soon as possible. Thank you for your patience. Affected components API Platform (Degraded performance)

  6. monitoring Mar 20, 2026, 09:08 AM UTC

    Status: Monitoring We are currently monitoring traffic to ensure service stability. Thank you for your continued patience. Affected components API Platform (Degraded performance)

  7. monitoring Mar 22, 2026, 01:00 PM UTC

    Status: Monitoring We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience. Affected components API Platform (Degraded performance)

  8. resolved Mar 24, 2026, 10:58 AM UTC

    Status: Resolved The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused. Affected components API Platform (Operational)

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