YakChat incident

Chat notifications in the new version of Microsoft Teams

Minor Resolved View vendor source →

YakChat experienced a minor incident on December 6, 2023 affecting Yakchat Teams App, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 02:30 PM UTC
Resolved
Dec 07, 2023, 08:24 PM UTC
Duration
1d 5h
Detected by Pingoru
Dec 06, 2023, 02:30 PM UTC

Affected components

Yakchat Teams App

Update timeline

  1. identified Dec 06, 2023, 02:30 PM UTC

    The notification provided when an adaptive card is received in Microsoft Teams chat is different in the new version of Microsoft Teams which affects YakChat new message notifications for personal inboxes only. This maybe resolved in the future by Microsoft Teams but we are working on a workaround which we will make available as soon as possible.

  2. identified Dec 07, 2023, 08:22 PM UTC

    An update was released for YakChat 2.1.12 which will resolve the issue for customers using the latest YakChat application. Please contact us at [email protected] if you wish to upgrade to the latest application in Microsoft Teams.

  3. resolved Dec 07, 2023, 08:24 PM UTC