YakChat had 3 outages in the last 2 years totaling 16h 21m of downtime — averaging 0.1 incidents per month.
There were 3 YakChat outages since February 19, 2025 totaling 16h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.
Issue opened on monitor failure.
Investigating the automatic monitor alert.
Issue resolved on monitor recovery.
Messages stopped posting on the Microsoft Teams Channel by the Bot
Issue replicated and investigation continuing
Microsoft Bot Framework (smba.trafficmanager.net) experienced a major outage/degradation. Issue resolved by Microsoft without YakChat intervention.
Confirmation received that Bot framework appears to be working again and customers confirmed working as expected. Continue to monitor.
Root cause was found within traces and logs to confirm degradation on Microsoft Teams API endpoints and was resolved without intervention from YakChat.
There is an issue with the Microsoft Azure network that is resulting in some customers being unable to access the service. This is currently being investigated by the engineering team.
The Azure issue appears to have cleared but we will continue monitoring.