XTIUM Outage History

XTIUM is up right now

XTIUM had 28 outages in the last 2 years totaling 11h 18m of downtime — averaging 1.2 incidents per month.

There were 28 XTIUM outages since June 13, 2024 totaling 11h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.xtium.eu

Minor July 3, 2024

Several issues after PeterConnects update

Detected by Pingoru
Jul 03, 2024, 09:42 AM UTC
Resolved
Jul 03, 2024, 03:43 PM UTC
Duration
6h
Affected: OBT - Peter Connects
Timeline · 3 updates
  1. investigating Jul 03, 2024, 09:42 AM UTC

    Good morning, We have received several reports that the Peter Connects application (both in combination with and without Teams) is showing several issues after last night's update went live. Issues include, but are not limited to: - Changing the language setting - Search result filter not working or stays completely empty - No ringtone for external calls (internal calls work fine) We have already raised a new high priority case with the supplier of the application and will push hard for a solution. We will keep you updated via this statuspage message. Apologies for the inconvenience.

  2. investigating Jul 03, 2024, 11:57 AM UTC

    Our supplier is continuing their investigation with the highest priority. We will keep you updated via this status page.

  3. resolved Jul 03, 2024, 03:43 PM UTC

    A fix has been implemented. We can no longer replicate the issues. Please contact Client Support if you are still experiencing any issues.

Read the full incident report →

Minor June 18, 2024

Portals - unable to login / make changes

Detected by Pingoru
Jun 18, 2024, 08:09 AM UTC
Resolved
Jun 18, 2024, 12:23 PM UTC
Duration
4h 13m
Affected: System3.mtel.nlPortal.mtel.nl
Timeline · 3 updates
  1. investigating Jun 18, 2024, 08:09 AM UTC

    We are aware of issues with the portal; - Portal.mtel.nl: Changes are saved but not processed/applied. - System3.mtel.nl: Logging in is not possible. An error message is displayed. We are investigating these issues with priority and will provide an update as soon as possible.

  2. monitoring Jun 18, 2024, 08:36 AM UTC

    A fix has been implemented and tested. Both issues should be resolved. In case you are still experiencing any of these issues we advise you to contact Evolve IP Client Support.

  3. resolved Jun 18, 2024, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 13, 2024

Cisco Webex for Broadworks: Intermittent push notification failures (Mobile client)

Detected by Pingoru
Jun 13, 2024, 07:51 PM UTC
Resolved
Jun 13, 2024, 08:55 PM UTC
Duration
1h 3m
Affected: OBT - Webex
Timeline · 3 updates
  1. identified Jun 13, 2024, 07:51 PM UTC

    Cisco are currently experiencing issues with Intermittent push notification failures for inbound calls for their mobile client. Affected users may encounter missed calls due to push notification failures. This issue is impacting the WebEx mobile application only. Call forwarding can be implemented on lines to send calls to another destination. Evolve IP can assist with this if requested. Please note this is not affecting the desktop client. Cisco Engineers have identified the issue and are working towards resolution. We will keep you updated with progress.

  2. monitoring Jun 13, 2024, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2024, 08:55 PM UTC

    This incident has been resolved.

Read the full incident report →