Xray incident

Performance degradation and partial outage

Critical Resolved View vendor source →

Xray experienced a critical incident on February 18, 2020 affecting Xray App and Xray API, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2020, 04:24 PM UTC
Resolved
Feb 18, 2020, 07:40 PM UTC
Duration
3h 16m
Detected by Pingoru
Feb 18, 2020, 04:24 PM UTC

Affected components

Xray AppXray API

Update timeline

  1. investigating Feb 18, 2020, 04:24 PM UTC

    We are currently investigating this issue.

  2. identified Feb 18, 2020, 05:55 PM UTC

    We have identified contributing factors for the partial outage and are now working on a solution.

  3. resolved Feb 18, 2020, 07:40 PM UTC

    This incident has been resolved.