Xray incident

Performance degradation and partial outage

Major Resolved View vendor source →

Xray experienced a major incident on March 10, 2021 affecting Xray App and Xray API, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 07:44 PM UTC
Resolved
Mar 10, 2021, 10:44 PM UTC
Duration
3h
Detected by Pingoru
Mar 10, 2021, 07:44 PM UTC

Affected components

Xray AppXray API

Update timeline

  1. investigating Mar 10, 2021, 07:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 10, 2021, 08:28 PM UTC

    We have identified contributing factors for the partial outage. The Xray Cloud services have been restored and we will continue to monitor the system.

  3. resolved Mar 10, 2021, 10:44 PM UTC

    This incident has been resolved. We apologize for any inconvenience this might have caused.