Xray incident

Performance degradation and partial outage

Major Resolved View vendor source →

Xray experienced a major incident on May 11, 2021 affecting Xray App and Xray API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 03:13 PM UTC
Resolved
May 11, 2021, 04:57 PM UTC
Duration
1h 44m
Detected by Pingoru
May 11, 2021, 03:13 PM UTC

Affected components

Xray AppXray API

Update timeline

  1. monitoring May 11, 2021, 03:13 PM UTC

    There was a performance degradation and partial outage from 14:15 until 14:45 GMT, we have identified the issue, applied a fix and are now monitoring the situation.

  2. resolved May 11, 2021, 04:57 PM UTC

    The situation has been resolved.