Xray incident

Performance degradation and partial outage

Major Resolved View vendor source →

Xray experienced a major incident on July 14, 2021 affecting Xray App and Xray API, lasting 17h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2021, 01:18 PM UTC
Resolved
Jul 15, 2021, 07:07 AM UTC
Duration
17h 49m
Detected by Pingoru
Jul 14, 2021, 01:18 PM UTC

Affected components

Xray AppXray API

Update timeline

  1. monitoring Jul 14, 2021, 01:18 PM UTC

    An issue with the application infrastructure that affected the performance of the Xray application for some users a few hours ago has been identified and mitigated and we're now monitoring the situation.

  2. monitoring Jul 14, 2021, 01:33 PM UTC

    We are continuing to monitor for any further issues.

  3. identified Jul 14, 2021, 01:42 PM UTC

    There are some partial outages and performance degration right now. We are working to fix these issues.

  4. monitoring Jul 14, 2021, 05:09 PM UTC

    A fix has been applied, we will continue to monitor the situation.

  5. resolved Jul 15, 2021, 07:07 AM UTC

    This incident has been resolved.