Xray incident

Xray Outage

Critical Resolved View vendor source →

Xray experienced a critical incident on November 14, 2022 affecting Xray App and Xray API, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 05:27 AM UTC
Resolved
Nov 14, 2022, 08:34 AM UTC
Duration
3h 7m
Detected by Pingoru
Nov 14, 2022, 05:27 AM UTC

Affected components

Xray AppXray API

Update timeline

  1. investigating Nov 14, 2022, 05:27 AM UTC

    We are currently investigating this issue.

  2. identified Nov 14, 2022, 06:01 AM UTC

    The issue has been identified and a fix is being implemented. Please do not perform a re-index at this moment!

  3. monitoring Nov 14, 2022, 06:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2022, 08:34 AM UTC

    This incident has been resolved.