XOi had 16 outages in the last 2 years totaling 93h 34m of downtime — averaging 0.7 incidents per month.
There were 16 XOi outages since June 27, 2024 totaling 93h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified the issue and are working on a hot fix.
This incident has been resolved.
We believed the issue to be totally resolved but we are still seeing some isolated issues. We are monitoring and will follow up with an update asap.
This incident has been resolved.
We are experiencing a partial outage with our embeddable Dashboards feature. The issue has been identified and we are monitoring until resolution.
We are continuing to monitor for any further issues.
This incident has been resolved.
We have identified a processing delay affecting actions on jobs due to an AWS outage. Mobile users are able to login and complete work. Dashboards may be affected as well. Once restored, data captured on the mobile app will process as expected.
We are continuing to work on a fix for this issue.
We are seeing improvement with the issue. We will continue to monitor until fully resolved.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
Our Reporting "Dashboards" are experiencing issues and the issue has been identified. We will update as soon as we know more.
We are continuing to work on a fix for this issue.
This incident has been resolved. If you experience any further issues please reach out to us at [email protected].
Our Reporting "Dashboards" are experiencing issues. We will update as soon as we know more.
The issue has been identified and we are working towards a resolution.
This incident has been resolved. If you run into any further issues, please reach out to [email protected].
Our embedded dashboards within Vision Web are currently experiencing issues. We are monitoring and working towards resolution.
We are continuing to monitor for any further issues.
The Embedded Dashboards issue is resolved.
Equipment Overview and Benchmarking is experiencing degraded performance. We are currently working on resolution.
This incident has been resolved.
The "Benchmarking" feature for Reporting is currently unavailable. We have identified the issue and are working on a resolution.
A fix is being implemented, we will update once it is fully resolved.
This incident has been resolved.
The issue has been identified.
This incident has been resolved.
We've identified an issue with logins and refreshing credentials due to an AWS outage. This may lead to a disruption in web and mobile platforms, however mobile users that are already logged in should still be able to complete work.
This issue has been resolved. Thank you for your patience.
We've identified issues generating AI Work Summaries
This issue has been resolved. Thank you for your patience.
We are currently experiencing issues with our SSO login feature. We have identified an issue and working on the fix. More updates to follow.
We are continuing to investigate this issue.
The issue has been resolved.
We are currently experiencing issues with our service that may affect some users. Our team is actively working on identifying the root cause and implementing a fix.
We are continuing to work on a fix for this issue.
The issue is resolved and we're continuing to monitor platform performance
Platform performance is back to normal status