Xneelo incident

Webmail outage - Johannesburg data centre

Major Resolved View vendor source →

Xneelo experienced a major incident on June 2, 2025 affecting xneelo service, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 06:16 AM UTC
Resolved
Jun 02, 2025, 01:57 PM UTC
Duration
7h 40m
Detected by Pingoru
Jun 02, 2025, 06:16 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Jun 02, 2025, 01:57 PM UTC

    This has been resolved by the previously implemented change. Impacted: Webmail

  2. resolved Mar 09, 2026, 08:28 AM UTC

    This has been resolved by the previously implemented change. Impacted: Webmail