Xneelo experienced a minor incident on August 16, 2024 affecting xneelo service, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 16, 2024, 11:01 AM UTC
Currently, backups for domains hosted within our CPT2 cluster are unavailable, meaning that initiating a restore from konsoleH or the xneelo Control Panel will not complete successfully. Our system administrators are actively investigating the issue. We apologize for any inconvenience this may cause. Impacted: konsoleH, xneelo Control Panel
- resolved Sep 30, 2024, 09:36 AM UTC
Currently, backups for domains hosted within our CPT2 cluster are unavailable, meaning that initiating a restore from konsoleH or the xneelo Control Panel will not complete successfully. Our system administrators are actively investigating the issue. We apologize for any inconvenience this may cause. Impacted: konsoleH, xneelo Control Panel