Xneelo incident

Degraded federation into customer cloud dashboard

Minor Resolved View vendor source →

Xneelo experienced a minor incident on August 19, 2026 affecting xneelo service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 01:00 PM UTC
Resolved
Aug 19, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 01:00 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Aug 19, 2026, 01:00 PM UTC

    We are experiencing degraded access into the customer cloud dashboard. There are intermitted failures when attempting Single Sign On. This is affecting a handful of customers. This is currently being investigated.