Xneelo experienced a minor incident on April 14, 2026 affecting xneelo service, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Apr 14, 2026, 10:36 AM UTC
Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails. The underlying cause has now been identified and resolved, and services are returning to normal. Impacted: Webmail, Managed Hosting - Email
- resolved Sep 18, 2026, 06:35 AM UTC
Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails. The underlying cause has now been identified and resolved, and services are returning to normal. Impacted: Webmail, Managed Hosting - Email