Xneelo incident

Intermitent connection issues to Cape Town hosted servers

Minor Resolved View vendor source →

Xneelo experienced a minor incident on February 7, 2026 affecting xneelo service, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2026, 02:46 PM UTC
Resolved
Feb 07, 2026, 05:54 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 07, 2026, 02:46 PM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 07, 2026, 05:54 PM UTC

    Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.

  2. resolved Sep 17, 2026, 12:09 PM UTC

    Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.