Issue Discovered - Service disruption in North American Region - Multiple Services
Affected: Web InterfaceEmail NotificationsSMS NotificationsVoice NotificationsConferencingIntegration PlatformAPIMobile App
xMatters Outage History
xMatters is up right nowxMatters had 7 outages in the last 2 years totaling 121h 13m of downtime — averaging 0.3 incidents per month.
There were 7 xMatters outages since September 24, 2025 totaling 121h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.
Issue Discovered - Service disruption in Europe Region – Web User Interface
Affected: Web Interface
Timeline · 5 updates
Issue Discovered - Service disruption in North American Region – API
Affected: API
Timeline · 5 updates
Issue Discovered - Service disruption in All Regions – SSO login to Web User Interface
Affected: Web InterfaceWeb InterfaceWeb Interface
Timeline · 4 updates
Issue Discovered - Service disruption in All Regions – Conferencing
Affected: Voice NotificationsVoice NotificationsVoice NotificationsConferencingConferencingConferencing
Timeline · 4 updates
Issue Discovered - Degraded performance in North American Region – Integration Platform
Affected: Integration Platform
Timeline · 3 updates
Issue Discovered - Service disruption in All Regions – Mobile App
Affected: Mobile AppMobile AppMobile App