Xero Developer Platform incident

Users may have timeouts when trying to approve new apps. Fetching access tokens may be slow or timeout

Minor Resolved View vendor source →

Xero Developer Platform experienced a minor incident on November 15, 2021, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2021, 11:34 PM UTC
Resolved
Nov 16, 2021, 02:32 AM UTC
Duration
2h 58m
Detected by Pingoru
Nov 15, 2021, 11:34 PM UTC

Update timeline

  1. investigating Nov 15, 2021, 11:34 PM UTC

    Users may currently be experiencing slowness or errors when authorising apps. Apps may be experiencing timeouts when fetching access tokens. We are currently investigating these issues.

  2. investigating Nov 16, 2021, 12:04 AM UTC

    We are continuing to investigate slowness and some timeouts for users authorising apps and apps fetching access tokens.

  3. resolved Nov 16, 2021, 02:32 AM UTC

    This incident has been resolved.