Xero Developer Platform incident

Global: API - some customers may be experiencing an issue using the API due to a current issue with Xero.

Xero Developer Platform is currently experiencing a minor incident affecting Accounting API and Files API and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 11:57 PM UTC
Resolved
Ongoing
Duration
● 1h 14m
Detected by Pingoru
May 10, 2026, 11:57 PM UTC

Affected components

Accounting APIFiles APIPayroll APIBankfeeds APIXero HQ APIAssets APIXero Practice Manager API

Update timeline

  1. investigating May 10, 2026, 11:57 PM UTC

    We are aware our API customers trying to integrate or use the Xero API are experiencing issues. Our team is investigating this with urgency.

  2. investigating May 11, 2026, 12:07 AM UTC

    We're seeing recovery of our systems, and are continuing to investigate this issue.

  3. monitoring May 11, 2026, 12:36 AM UTC

    Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track. We apologise for any inconvenience this has caused and appreciate your patience during this time.