Xero Developer Platform incident

Xero HQ Clients API requests failing

Major Resolved View vendor source →

Xero Developer Platform experienced a major incident on December 14, 2022 affecting Xero HQ API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 01:39 AM UTC
Resolved
Dec 14, 2022, 02:42 AM UTC
Duration
1h 2m
Detected by Pingoru
Dec 14, 2022, 01:39 AM UTC

Affected components

Xero HQ API

Update timeline

  1. investigating Dec 14, 2022, 01:39 AM UTC

    We're aware that some requests to the Xero HQ Clients API are failing. We're investigating the issue.

  2. monitoring Dec 14, 2022, 01:55 AM UTC

    We've identified the issue and requests are no longer failing. We're monitoring the resolution.

  3. resolved Dec 14, 2022, 02:42 AM UTC

    This incident has been resolved.