Xero Developer Platform incident

Webhooks not being delivered to App Partners

Critical Resolved View vendor source →

Xero Developer Platform experienced a critical incident on April 15, 2023 affecting Webhooks, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2023, 10:49 PM UTC
Resolved
Apr 16, 2023, 12:32 AM UTC
Duration
1h 43m
Detected by Pingoru
Apr 15, 2023, 10:49 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Apr 15, 2023, 10:49 PM UTC

    We are aware that Webhooks are currently not being delivered to App Partners. Our team is investigation this with priority and we will provide further updates when these become available.

  2. monitoring Apr 16, 2023, 12:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2023, 12:32 AM UTC

    This incident has been resolved.