Xero Developer Platform incident

Files API and API.Accounting attachments endpoints

Major Resolved View vendor source →

Xero Developer Platform experienced a major incident on July 25, 2023 affecting Accounting API and Files API, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 09:12 PM UTC
Resolved
Jul 25, 2023, 09:59 PM UTC
Duration
46m
Detected by Pingoru
Jul 25, 2023, 09:12 PM UTC

Affected components

Accounting APIFiles API

Update timeline

  1. investigating Jul 25, 2023, 09:12 PM UTC

    We are currently aware that Ecosystem applications will be unable to attach files to accounting documents programatically via our public API. Our team is working with urgency to resolve this issue.

  2. monitoring Jul 25, 2023, 09:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 25, 2023, 09:59 PM UTC

    This incident has been resolved.