Xero Developer Platform incident

Multiple products impacted by an outage our third party dependency, AWS, are experiencing

Major Resolved View vendor source →

Xero Developer Platform experienced a major incident on June 13, 2023 affecting Webhooks, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:20 PM UTC
Resolved
Jun 13, 2023, 10:46 PM UTC
Duration
2h 26m
Detected by Pingoru
Jun 13, 2023, 08:20 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Jun 13, 2023, 08:20 PM UTC

    We are aware customers may be experiencing issues with multiple Xero products. This is due to an outage of our third party dependency, AWS. Our technical team are working with AWS to have services restored

  2. investigating Jun 13, 2023, 08:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 13, 2023, 10:46 PM UTC

    This incident has been resolved.