Xero Developer Platform incident
Global: API - Edits to client configurations won't be successful
Xero Developer Platform experienced a minor incident on August 4, 2024 affecting Accounting API and Files API and 1 more component, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2024, 10:47 PM UTC
We are aware global third party developers trying to edit configurations via Xero's Public API are experiencing an error. Our team is investigating this with urgency. Status Last Reviewed: 10:47pm UTC
- identified Aug 05, 2024, 01:28 AM UTC
We have identified what is preventing global third party developers trying to edit configurations via Xero's Public API. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 1:28am UTC
- monitoring Aug 05, 2024, 01:56 AM UTC
Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 1:56am UTC
- monitoring Aug 05, 2024, 02:09 AM UTC
We are continuing to monitor for any further issues. Please note that any changes made between 10pm UTC 31st July and today may not have been reflected in cache.
- resolved Aug 05, 2024, 02:39 AM UTC
Our team has resolved the issue impacting global third party developers trying to edit configurations via Xero's Public API. We apologise for any inconvenience this has caused.