Xero Developer Platform incident

Global: API - Customers trying to operate third-party apps may be experiencing errors

Major Resolved View vendor source →

Xero Developer Platform experienced a major incident on August 26, 2024 affecting Accounting API, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 12:06 AM UTC
Resolved
Aug 26, 2024, 12:28 AM UTC
Duration
21m
Detected by Pingoru
Aug 26, 2024, 12:06 AM UTC

Affected components

Accounting API

Update timeline

  1. investigating Aug 26, 2024, 12:06 AM UTC

    We are aware customers trying to operate third-party apps may be experiencing errors. Our team is investigating this with urgency. Status Last Reviewed: 12:05am UTC

  2. resolved Aug 26, 2024, 12:28 AM UTC

    Our team has resolved the issue impacting customers trying to operate third-party apps. We apologise for any inconvenience this has caused. This was caused by a product release which has been rolled back to resolve the issue. We apologise for the inconvenience caused.