Xero Developer Platform incident

Global: Webhooks are not being delievered

Notice Resolved View vendor source →

Xero Developer Platform experienced a notice incident on May 11, 2025 affecting Webhooks, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2025, 07:09 PM UTC
Resolved
May 11, 2025, 07:39 PM UTC
Duration
30m
Detected by Pingoru
May 11, 2025, 07:09 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating May 11, 2025, 07:09 PM UTC

    We are aware that Webhooks are currently not being delivered. We are investigating this with urgency.

  2. monitoring May 11, 2025, 07:33 PM UTC

    Our team has implemented a fix and Webhook delivery has resumed. We are continuing to monitor the results. Status Last Reviewed: 7:33pm UTC.

  3. resolved May 11, 2025, 07:39 PM UTC

    Our team has resolved the issue impacting Webhooks from being delivered. A previous issue triggered a limit error, resulting in a full outage. We apologise for any inconvenience.