Xendit experienced a minor incident on August 28, 2026 affecting Disbursement - GCASH and Disbursement - Other Philippines banks and E-Wallets and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - GCASHDisbursement - Other Philippines banks and E-WalletsRemittance Payouts
Update timeline
- identified Aug 28, 2026, 05:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000 PH_MET: 1-50000
- identified Aug 28, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000
- resolved Aug 28, 2026, 06:10 PM UTC
This incident has been resolved.