Xendit experienced a minor incident on August 21, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 21, 2026, 03:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Aug 21, 2026, 04:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
- identified Aug 21, 2026, 04:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Aug 21, 2026, 05:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
- resolved Aug 21, 2026, 08:10 PM UTC
This incident has been resolved.