Xendit experienced a minor incident on August 14, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2026, 04:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000
- identified Aug 14, 2026, 05:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999
- identified Aug 14, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999 Other banks and Ewallets: 1-4999
- identified Aug 14, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
- resolved Aug 15, 2026, 12:50 AM UTC
This incident has been resolved.