Xendit experienced a minor incident on August 13, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 15h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 13, 2026, 06:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Aug 13, 2026, 06:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Aug 13, 2026, 06:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Aug 13, 2026, 08:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 10000-50000000 PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Aug 13, 2026, 08:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Aug 13, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Aug 13, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 13, 2026, 09:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, above 250000001 BNI: 1-4999 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 13, 2026, 09:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999, above 250000001 BNI: 1-4999 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 13, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 14, 2026, 06:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 14, 2026, 07:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 14, 2026, 07:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Aug 14, 2026, 09:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- resolved Aug 14, 2026, 10:00 AM UTC
This incident has been resolved.