Xendit experienced a minor incident on August 3, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Aug 03, 2026, 07:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- resolved Aug 03, 2026, 08:40 AM UTC
This incident has been resolved.