Xendit experienced a minor incident on July 13, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 13, 2026, 09:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: All amount
- identified Jul 13, 2026, 09:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000
- identified Jul 13, 2026, 09:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_UBP: All amount Other banks and Ewallets: 1-50000
- identified Jul 13, 2026, 10:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: above 50001 Other banks and Ewallets: 1-50000
- resolved Jul 13, 2026, 10:10 AM UTC
This incident has been resolved.