Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on July 11, 2026 affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 07:30 PM UTC
Resolved
Jul 11, 2026, 10:00 PM UTC
Duration
2h 29m
Detected by Pingoru
Jul 11, 2026, 07:30 PM UTC

Affected components

Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jul 11, 2026, 07:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  2. identified Jul 11, 2026, 08:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  3. identified Jul 11, 2026, 09:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000

  4. identified Jul 11, 2026, 09:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  5. identified Jul 11, 2026, 09:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000

  6. identified Jul 11, 2026, 09:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000

  7. resolved Jul 11, 2026, 10:00 PM UTC

    This incident has been resolved.