Xendit experienced a minor incident on July 10, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 10, 2026, 05:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: All amount Other banks and Ewallets: 1-250000000
- identified Jul 10, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Jul 10, 2026, 06:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-9999, above 100000001 Other banks and Ewallets: 1-250000000
- identified Jul 10, 2026, 06:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, above 100000001 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-250000000
- identified Jul 10, 2026, 08:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- resolved Jul 10, 2026, 08:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001