Xendit experienced a minor incident on July 10, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 10, 2026, 03:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001
- identified Jul 10, 2026, 03:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001 PERMATA: 1-4999, above 250000001
- identified Jul 10, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: All amount MANDIRI: 5000-250000000 Other banks and Ewallets: 1-250000000
- identified Jul 10, 2026, 04:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount
- resolved Jul 10, 2026, 04:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: All amount