Xendit experienced a notice incident on July 9, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 09, 2026, 08:03 AM UTC
Dear Customers, We are currently experiencing an issue with our public website (https://www.xendit.co), which may be intermittently or fully inaccessible. This issue began at 14:39 GMT+7 on 9 July 2026. Other Xendit services, including the Dashboard, API, and Xendit Docs, remain unaffected and fully operational. Our team is actively investigating the issue and working to restore full access as quickly as possible. We will post updates here as more information becomes available. We apologize for any inconvenience this may cause. Warm regards, Xendit Customer Support
- resolved Jul 09, 2026, 08:26 AM UTC
Dear Customers, On 9 July 2026, our public website (https://www.xendit.co) was temporarily inaccessible from 14:39 to 15:03 GMT+7. Other Xendit services, including the Dashboard, API, and Xendit Docs, remained accessible throughout. The issue has been resolved, and our public website is now functioning normally. We apologize for any inconvenience this may have caused. Warm regards, Xendit Customer Support