Xendit experienced a minor incident on July 6, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 06, 2026, 11:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 8000-10000000
- identified Jul 06, 2026, 11:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: All amount
- identified Jul 06, 2026, 11:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: All amount
- resolved Jul 06, 2026, 11:40 PM UTC
This incident has been resolved.