Xendit experienced a minor incident on July 2, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Jul 02, 2026, 10:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 8000-10000000
- identified Jul 02, 2026, 10:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: All amount
- resolved Jul 02, 2026, 11:30 PM UTC
This incident has been resolved.