Xendit is currently experiencing a critical incident affecting Virtual Account - BSI, which began 22h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jun 27, 2026, 02:45 AM UTC
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
- identified Jun 27, 2026, 03:36 AM UTC
Dear Valued Customers, We have escalated this to our partner and are waiting for their resolution. Sincerely, Team Xendit