Xendit incident

Direct Debit BPI Recurring Disruption

Critical Ongoing View vendor source →

Xendit is currently experiencing a critical incident affecting Direct Debit - BPI Recurring, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 09:19 AM UTC
Resolved
Ongoing
Duration
● 3h 3m
Detected by Pingoru
Jun 22, 2026, 09:19 AM UTC

Affected components

Direct Debit - BPI Recurring

Update timeline

  1. identified Jun 22, 2026, 09:19 AM UTC

    Dear Customers, We have identified an issue with the BPI Recurring channel with making payments. Customers will see a 500 response when trying to create payments using this channel. We have escalated to our partner and will keep you informed of any updates. Best Regards, Xendit Team