Xendit experienced a critical incident on June 22, 2026 affecting Direct Debit - BPI Recurring, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Direct Debit - BPI Recurring
Update timeline
- identified Jun 22, 2026, 09:19 AM UTC
Dear Customers, We have identified an issue with the BPI Recurring channel with making payments. Customers will see a 500 response when trying to create payments using this channel. We have escalated to our partner and will keep you informed of any updates. Best Regards, Xendit Team
- resolved Jun 23, 2026, 02:34 AM UTC
This incident has been resolved.