Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →
Started
Apr 25, 2026, 02:00 PM UTC
Resolved
Apr 26, 2026, 01:01 AM UTC
Duration
11h 1m
Detected by Pingoru
Apr 25, 2026, 02:00 PM UTC

Affected components

Disbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Apr 25, 2026, 02:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001

  2. identified Apr 25, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000

  3. identified Apr 25, 2026, 06:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 100000001

  4. identified Apr 25, 2026, 09:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001

  5. resolved Apr 26, 2026, 01:01 AM UTC

    This incident has been resolved.

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