Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on June 9, 2026 affecting Disbursement - BCA and Disbursement - BRI and 1 more component, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:00 PM UTC
Resolved
Jun 09, 2026, 09:00 PM UTC
Duration
4h 59m
Detected by Pingoru
Jun 09, 2026, 04:00 PM UTC

Affected components

Disbursement - BCADisbursement - BRIDisbursement - BNIDisbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jun 09, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 10000-100000000 Other banks and Ewallets: 10000-100000000

  2. identified Jun 09, 2026, 04:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 10000-100000000 BRI: 10000-100000000 Other banks and Ewallets: 10000-100000000

  3. identified Jun 09, 2026, 06:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 50000001-100000000 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000

  4. identified Jun 09, 2026, 06:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000 BNI: 50000001-100000000 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000

  5. identified Jun 09, 2026, 06:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000 BNI: 50000001-100000000 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000

  6. identified Jun 09, 2026, 07:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 50000001-100000000 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000

  7. resolved Jun 09, 2026, 09:00 PM UTC

    This incident has been resolved.