Xendit incident

Ewallet Refund Disruption

Minor Resolved View vendor source →

Xendit experienced a minor incident on June 9, 2026 affecting E-Wallets - Appota and E-Wallets - ShopeePay and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 09:54 AM UTC
Resolved
Jun 09, 2026, 09:54 AM UTC
Duration
Detected by Pingoru
Jun 09, 2026, 09:54 AM UTC

Affected components

E-Wallets - AppotaE-Wallets - ShopeePayE-Wallets - AstrapayE-Wallets - DanaE-Wallets - VNPT WalletE-Wallets - Jenius PayE-Wallets - TrueMoneyE-Wallets - ZaloPayE-Wallets - LinkAjaPayment APIs

Update timeline

  1. resolved Jun 09, 2026, 09:54 AM UTC

    Dear Valued Customers, We have detected issues with our E-Wallet refund through POST https://api.xendit.co/refunds from 8 June 11:38 AM GMT+7. The issue has been resolved on 9 June 04:07 PM GMT+7 Impact: - You may get 400 error code from this endpoint for E-Wallet refund In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry all the impacted transactions again Sorry for the inconvenience caused. Sincerely, Xendit customer service