Xendit incident

Payouts Disruption in Philippines

Minor Resolved View vendor source →

Xendit experienced a minor incident on June 5, 2026 affecting Disbursement - BPI and Disbursement - GCASH and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 04:20 PM UTC
Resolved
Jun 05, 2026, 06:40 PM UTC
Duration
2h 19m
Detected by Pingoru
Jun 05, 2026, 04:20 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jun 05, 2026, 04:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  2. identified Jun 05, 2026, 04:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  3. identified Jun 05, 2026, 05:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  4. identified Jun 05, 2026, 05:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  5. identified Jun 05, 2026, 05:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount

  6. identified Jun 05, 2026, 05:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  7. identified Jun 05, 2026, 05:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount

  8. resolved Jun 05, 2026, 06:40 PM UTC

    This incident has been resolved.