Xendit experienced a minor incident on June 5, 2026 affecting Virtual Account - BJB, lasting 18h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Virtual Account - BJB
Update timeline
- identified Jun 05, 2026, 06:53 AM UTC
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved Jun 06, 2026, 01:09 AM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service