Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on June 2, 2026 affecting Disbursement - BCA and Disbursement - BSI and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 10:20 AM UTC
Resolved
Jun 02, 2026, 01:30 PM UTC
Duration
3h 10m
Detected by Pingoru
Jun 02, 2026, 10:20 AM UTC

Affected components

Disbursement - BCADisbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jun 02, 2026, 10:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

  2. identified Jun 02, 2026, 10:40 AM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

  3. identified Jun 02, 2026, 10:50 AM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

  4. identified Jun 02, 2026, 01:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 5000-9999, 100000001-250000000 Other banks and Ewallets: 5000-9999

  5. resolved Jun 02, 2026, 01:30 PM UTC

    This incident has been resolved.