Xendit experienced a minor incident on April 23, 2026 affecting Credit/Debit Cards, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Credit/Debit Cards
Update timeline
- identified Apr 23, 2026, 09:46 PM UTC
Dear Valued Customers, We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner. Impact: You will experience an intermittent disruption and potentially won't be able to perform 3DS authentication transactions during this period. We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved Apr 23, 2026, 10:06 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service