Xendit incident

Payouts Disruption in Indonesia

Major Resolved View vendor source →

Xendit experienced a major incident on May 21, 2026 affecting Disbursement - BCA and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 03:30 PM UTC
Resolved
May 21, 2026, 04:00 PM UTC
Duration
30m
Detected by Pingoru
May 21, 2026, 03:30 PM UTC

Affected components

Disbursement - BCADisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified May 21, 2026, 03:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000

  2. resolved May 21, 2026, 04:00 PM UTC

    This incident has been resolved.