Xendit incident

Delay in Regional Remittance due to name screen partner outage

Major Resolved View vendor source →

Xendit experienced a major incident on May 21, 2026 affecting Remittance Payouts, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 03:06 PM UTC
Resolved
May 21, 2026, 03:58 PM UTC
Duration
52m
Detected by Pingoru
May 21, 2026, 03:06 PM UTC

Affected components

Remittance Payouts

Update timeline

  1. investigating May 21, 2026, 03:06 PM UTC

    Dear Customers, Our name screening partner is currently experiencing an unplanned outage. Merchants will currently see a remittance stuck in pending state. The remittance will be processed after our name screening partners outage is resolved. No retries/reconciliation is needed. Best Regards, Xendit Team

  2. resolved May 21, 2026, 03:58 PM UTC

    This incident has been resolved.